Help

How do I post a moment?


If you want to post a moment, navigate to the moments page, then, on the right of the screen you should see an area where you can submit your own moment. After you click submit, our team will take some time to review it, and will either approve it or delete it. This process may take up to 24 hours.

Why are my chats not appearing in my chats list?


The reason why you are not seeing your chats could be because:

The chat was deleted

Occasionally, our admins/moderators may delete chats to ensure community safety.


You are not friends with the user you are trying to chat with

Another reason you may not see your chat is because you are not friends with the user you are trying to chat with. Please become friends with that user first, by navigating to the friends page and either sharing your friend code with your friend, or asking your friend for their friend code.

How do I add a friend?


Click on your account dropdown in the top-right, and select 'Friends'. Then, you will see multiple ways to share your friend code or input your friend code!

What are the community rules for FGS?


Our motto is "Be kind. Be cool." This means we do not tolerate bullying, harassment, or inappropriate content. Every message and post is part of shaping our space, so let’s keep it creative and positive for everyone!

Is my personal information private?


Of Coruse! We prioritize your privacy and do not share your account details or friend codes with anyone outside of the friends you choose to add. Remember to only share your friend code with people you know and trust.

My Chat isn't updating. What should I do?


FGS uses live chat that shouldn't need a refresh. If it seems stuck, try checking your internet connection or clearing your browser cache. If the problem persists, please let us know via the support link at the bottom of the page.

Where can I see my friend code?


You can find your unique friend code under your account dropdown in the 'Friends' section. This is what you’ll give to others so they can add you!

How do I create a new Poll?


To start a poll, go to the Polls page and look for the "Create Poll" button. You can add your question and as many options as you'd like, there is no limit to how many choices you can provide for the community to vote on!

Where can I join the conversation?


Check out the Discussions page! This is where community conversations happen. You can jump into an existing thread or start your own to share ideas with students from other schools.

How does the "Food" section work?


There's no menu to scroll through, just type in exactly what you’re craving! Once you enter your request, one of our chefs will get to work on serving up an image of that food. Please be patient, as there may be some long wait times.

Can I share my own jokes?


Yes! Jokes have their own dedicated page where you can submit them. Like Moments, all joke submissions go through an approval process by our team before they appear for the community.

Do Discussions need approval?


Surprisingly, no! Unlike Moments and Jokes, Discussions do not require an approval process. You can jump right into a conversation or start a new thread instantly to connect with others.